Help - The Digital Camera Company UK

Select a category from one of the grey tabs along the top of the blue 'Search in' bar. Click on it. There you will find three sections, "Top Deals", "Top Recommended Products" and the "DCC Shopping Assistant". You can click on any product to view a detailed description and photograph.  If you cannot see what you want or need some help use the Shopping Assistant to help you make your choice. 

Tip: If you know the name or of the item you want to order, type it in the "Keywords" box of the Shopping Assistant or at the top of the page and click the "Find" button. You can also use our Search column on the lefthand side of the page to help you find the camera or accessory that you're looking for. Once you have found what you were looking for, Click the "Add to Basket" button to add a product to your virtual shopping basket. Your basket total including postage is located in the top righthand corner of the page. The details and price of each product are shown in the Shopping Basket page. You can remove a product or adjust quantities at any time. When you've finished shopping, click the Proceed to Checkout button in the "View Basket" page.

 

 

Step 1: Enter your contact details in the form provided, or if you have shopped with us before, you can just enter your name and e-mail to log in. After checking that your details are correct, click the Continue button. After a few moments, your order total will be displayed, including applicable taxes and delivery charges, where appropriate.

Step 2: After reviewing your order total, click the "Order Now" button to connect to our secure payment server.

Step 3: Enter your credit card details, or select one of the alternative payment methods proposed. We accept payment by Visa, Mastercard or cheque with order (drawn on a UK bank). All goods are shipped immediately on credit clearance by insured courier. After submitting your order, you will be presented with a confirmation screen and we will send you an e-mail to confirm that your order has been received. We suggest that you print this page for your records. You can track the status of your previous orders by logging into our site and selecting "Review Previous Orders"  from the Customer Service menu.